Privacy Policy

1. Introduction
At CBPM.Community, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Platform.

We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to safeguarding your privacy and ensuring your personal information is handled responsibly.

2. Who We Are
CBPM.Community is operated by:

CannCare Ltd
Registered in England & Wales
Company Number: 16085462
Registered Office: Peter House, Oxford Street, Manchester, England, M1 5AN

CannCare Ltd is the Data Controller for all information collected on this Platform.

3. What Information We Collect
When you use CBPM.Community, we may collect the following types of information:

a) Information You Provide

• Account registration (username, email, password).
• Optional profile details (interests, short biography, location – if you choose to share).
• Content you post (introductions, forum discussions, comments).
• Messages sent via the Platform.

⚠️ Please avoid posting personal health information in public forums.

b) Automatically Collected Information

• IP address, device type, and browser information.
• Log data (login times, usage, errors, activity).
• Cookies and similar technologies (for site functionality and analytics).

c) Sensitive Data

• Discussions may involve sensitive information about health or medical cannabis use.
• We do not require health data for registration.
• Any health-related details you choose to share are voluntary and posted at your own discretion.

4. How We Use Your Information
We process your personal data to:

• Operate and maintain the Platform.
• Provide community features (forums, support groups, private messaging).
• Moderate content and enforce community guidelines.
• Improve services, events, and outreach.
• Comply with applicable legal obligations.
• We will not sell or share your data with advertisers.

5. Legal Basis for Processing
We process your data under:

• Consent – you choose to provide information and post content.
• Contract – necessary to provide you access to the Platform.
• Legitimate Interests – for safe operation, moderation, and improvement of services.
• Legal Obligation – where required by law or regulatory authorities.

6. Sharing Your Information
We may share limited data with:

• Service providers that host or operate our technical infrastructure.
• Legal bodies or regulators where required by law.
• Moderators/admins to enforce community guidelines.
• We will never sell or rent your personal data.

7. Data Storage & Retention
Data is stored securely on servers within the UK or EEA, or with providers that meet UK GDPR safeguards.

We retain user accounts for as long as they are active.

On account deletion, we remove personal identifiers, though some content may remain anonymised for community integrity.

8. Your Rights
Under UK GDPR, you have the right to:

• Access a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion ("right to be forgotten").
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time (without affecting lawful processing already carried out).
• To exercise these rights, contact us at: team@canncare.org

9. Security Measures
We take appropriate technical and organisational steps to protect your data, including:

• Encrypted storage and secure servers.
• Limited access for staff/administrators.
• Regular system monitoring.

However, no online platform can guarantee 100% security. Members must also protect their accounts by keeping passwords secure.

10. Cookies & Tracking
CBPM.Community uses cookies to:

• Keep you logged in.
• Enable forum features.
• Understand how the Platform is used.

You can manage cookie preferences via your browser settings.

11. Children’s Privacy
CBPM.Community is not intended for users under 18. If you are under 18, do not use this Platform.

12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available here with the "Effective Date" shown at the top.